If you have any specific questions relating to your order, please email our customer service team at email@example.com
Due to the busy time of year please allow a few extra days for the despatch and delivery of your order.
Tracked shipping options:
UK Standard: £3.99
UK DPD: £5.50
UK Next Day Delivery: £6.99 (Order by 4pm Mon-Fri)
EU: £8.99 (Customs charges may now apply)
USA Standard: $7.00
Canada Standard: $25.00
Rest of World £15.99
I have been asked to pay a duty fee to receive my delivery - what is this for?
Some countries charge a duty or tax on packages imported from the UK over a certain value. If your TALA order exceeds the maximum amount, you may be asked to pay a duty fee to receive your order. Please check your country's tax specifications prior to placing your order, as TALA cannot be held responsible for any tax payments.
Why don't you offer untracked shipping?
Unfortunately, we are currently unable to offer untracked shipping due to a high number of orders going missing in transit. We want to ensure all orders reach customers as quickly and efficiently as possible.
How long will my parcel take to get to me?
Our current processing time to despatch an order from our warehouse is 3-5 working days (Monday-Friday), not including the day the order was received.
The information provided is for guidance in the event of no significant delays.
Once your parcel has been despatched from our warehouse, it will take:
UK Standard: 3-7 working days
UK DPD: 2-3 working days
UK Next Day Delivery: 1-2 days (Excluding Sundays and Bank holidays)
EU: 5-9 working days
USA Standard: 5-10 working days
Canada Standard: 10-14 working days
Rest of World: 10-14 working days
(Working days are Monday to Friday, excluding UK Bank Holidays)
For non UK locations please check f